Assertiveness and Diversity by A. Townend

By A. Townend

The ebook explores the connection among assertiveness and variety. The case reports and private tales illustrate how contributors, groups, and businesses could make a distinction and give the chance for everybody to be valued for who they're revered for what they do.

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Sample text

Assertiveness is about authentic connection with self and others The theory of positive psychology emphasizes the importance of connection with one’s self and with others. Connectedness is about relationship, and the power of relationship to transform people’s lives. 17 18 What is Assertiveness? Key elements of connectedness, as described by Edward Hallowell (2002), include: ■ unconditional love from someone; being loved and recognized for who you are ■ friendship; having close friends with whom feelings and thoughts can be shared ■ community; belonging to friendship groups, groups and teams ■ organization; working with others within the same organization ■ environment; having a connection with the environment within which one works and lives, as well as nature and animals, and the wider world.

In doing this people are choosing to stir up previously rigid value and behavior patterns, to stir 19 20 What is Assertiveness? the sedimentation that has become rock-like and reinforced over the years and to shift their self-constructs through questioning and through becoming less rigid and more flexible and open to change. Assertiveness is about listening to and trusting intuition Positive self-esteem gives people the courage to act on their intuitions. Without positive self-esteem people will not act on their intuitions because they fear being criticized or judged by others.

The workouts are highenergy and give people a boost and a set of tools, techniques, and tips that can be readily applied in the working environment. The follow-up questionnaire was a useful feedback tool, and gave people an opportunity to reflect on their assertive communication and the extent to which they had communicated more assertively with their managers following the training. In particular it helped to further 45 46 What is Assertiveness? participants’ awareness of the difference between the impact that they intended and the impact actually felt by their line managers.

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