Changing Organizational Culture: The Change Agent's by Marc J. Schabracq

By Marc J. Schabracq

To change an organization’s tradition, swap brokers needs to first comprehend its attitudes, ideals and assumptions. Marc Schabracq’s cutting edge new booklet relies on a clean state of mind that offers with either the practical and structural beneficial properties of cultures. targeting the best barrier to organizational swap - the attitudes and assumptions of individuals – it deals 3 ways that jointly support the swap procedure: altering objectives throughout the chief; enhancing effectiveness throughout the contributors; and enriching assumptions via workforce discussion. The scales, checklists and workouts can be found on-line. A worthwhile source for experts and alter brokers, altering Organizational tradition can also be invaluable examining for senior managers and enterprise scholars drawn to the swap technique.

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Extra info for Changing Organizational Culture: The Change Agent's Guidebook

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Realizing such a point of departure requires that we must have a vivid image of that future state and that we use it as a viewpoint from which we can ask the following questions: Ĺ What did we do to get here? Ĺ What was the first step? Ĺ Who helped us? ASSESSING THE ORGANIZATION AND CULTURAL CHANGE 31 Ĺ What were the greatest difficulties? Ĺ How did we overcome these difficulties? Ĺ How did we succeed in collaborating so effectively? This technique of envisioning a desired future state and using it as a position from which to ask questions about how we got there is further elaborated in Chapter 6.

Experience tells us that the so-called Pareto principle is applicable here. The Pareto principle states that 80% of effects are usually caused by only 20% of causes. Consequently, not only must we know what factors play a part, we also want to know their relative importance. Put more simply: What are the most important underlying factors? The answer to this question enables the change agent to focus on the right causes in order to change the culture as effectively and efficiently as possible. Another interesting question here is: What underlying factor is the easiest to deal with?

What do they want to do about it? Ĺ To what degree do these interventions interfere with the normal ways of working? Ĺ What reactions would the project evoke in other departments and how might they deal with that? Ĺ What interests in the possible solutions do the different parties have? Ĺ What role do they have in mind for the change agent? Ĺ What do they consider to be the best possible solutions? The answers to all these questions lead to a sketch of the organizational force field with respect to the problems and possible solutions, and give an initial indication of what 30 CHANGING ORGANIZATIONAL CULTURE support there is in the organization for the project.

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